Question 1

Do you work on domestic and commercial properties?

Accepted Answer

Yes. Eirtec provides electronic security solutions for both domestic and commercial customers across Dublin, Wicklow and surrounding counties.

Question 2

Are quotes free?

Accepted Answer

Yes. Eirtec provides free quotes. We can discuss your requirements, assess the property and recommend a suitable security solution.

Question 3

Can I view my CCTV remotely?

Accepted Answer

Yes. Every CCTV system installed by Eirtec is remote-viewing enabled, allowing you to view your cameras remotely using a compatible phone, tablet or other device.

Question 4

Can I monitor my alarm from my phone?

Accepted Answer

Self-monitoring through an app is available on selected alarm systems. Where supported, you can receive notifications and check the status of your system from your smartphone.

Question 5

What is ARC monitoring?

Accepted Answer

ARC stands for Alarm Receiving Centre. Your alarm can send signals to a professional monitoring centre, where trained operators handle those signals according to the agreed monitoring arrangement and escalation process.

Question 6

Can you upgrade an existing CCTV or alarm system?

Accepted Answer

Yes. Existing systems can often be assessed, serviced, upgraded or extended depending on their condition and compatibility.

Question 7

Do you provide maintenance contracts?

Accepted Answer

Yes. Maintenance and servicing options are available for systems that need routine checks, fault finding and ongoing support.

Question 8

How long does a CCTV installation take?

Accepted Answer

It depends on the property, number of cameras, cable routes and system requirements. Eirtec can advise on the expected installation time when preparing your quote.

Question 9

What areas do you cover?

Accepted Answer

Eirtec is based in Dublin and Wicklow and works across surrounding counties for domestic and commercial customers.

Question 10

How do I get a free quote?

Accepted Answer

Call 087 928 0191, call 01 285 1666, or email eirtec@gmail.com. Tell us what you need and we can arrange the next step.

Question 11

Do you work with existing security systems?

Accepted Answer

Yes. We can assess existing CCTV and alarm systems and, where practical, service, upgrade, extend or integrate them. Compatibility and condition are checked before recommending the best option.

Question 12

What does a free quote involve?

Accepted Answer

We discuss what you want to protect, assess the property and recommend a suitable solution. Quotes are free and there is no obligation to proceed.

Question 13

Can you install CCTV in a new build?

Accepted Answer

Yes. We can plan CCTV and alarm cabling and equipment around a new build or renovation, helping to keep wiring discreet and the finished installation neat.

Question 14

Can I use an app with my alarm?

Accepted Answer

Self-monitoring through an app is available on selected systems. Where supported, you can receive notifications and check the status of your system from your smartphone.

Question 15

Do you provide support after installation?

Accepted Answer

Yes. Eirtec provides servicing, fault finding, maintenance and ongoing support for installed systems, subject to the system and service arrangement.

Question 16

Are your CCTV systems suitable for businesses?

Accepted Answer

Yes. Systems can be designed for homes, offices, retail premises, yards, warehouses and other commercial properties, with the camera coverage and recording requirements matched to the site.

Question 17

Is Eirtec PSA licensed?

Accepted Answer

Yes. Eirtec Security holds PSA Licence No. 06917. The business also has certification through Amtivo in Ireland (formerly EQA).

Question 18

Should I choose a wired or wireless alarm?

Accepted Answer

It depends on the property. Wireless systems are quick to fit with minimal disruption, wired systems suit new builds and renovations, and hybrid systems combine both. We'll recommend the best option when we look at your property.

Question 19

Will CCTV work at night?

Accepted Answer

Yes. We can supply cameras with low-light and night-time recording options, chosen to suit the lighting around your property.

Question 20

Can you take over an alarm or CCTV system installed by someone else?

Accepted Answer

In many cases, yes. We can inspect the existing equipment and advise whether it can be serviced, upgraded or extended, or whether replacement makes more sense.

Question 21

Will you show me how to use my new system?

Accepted Answer

Yes. When the installation is finished we'll show you how to use your alarm or cameras, including setting up remote viewing or the app on your phone where applicable.

Question 22

How do I contact you if something goes wrong?

Accepted Answer

Call us on 087 928 0191 or 01 285 1666, or email eirtec@gmail.com, and we'll help get your system back up and running.

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